Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of this website and the services offered by Katherine Flavell, Nutrition, Health & Wellbeing Coach . By using this website, you agree to these terms.

2. Services

I provide nutrition, health and wellbeing coaching for educational and informational purposes. All coaching sessions, forms, bookings, payments and client communication take place through a secure client platform designed to protect your information and support safe practice.

3. Use of This Website

This website provides general information about my services. While I aim to keep content accurate and up to date, I make no guarantees regarding completeness or suitability. Content may change at any time.

4. Enquiries Through This Website

If you choose to submit an enquiry through the contact form, you may provide your name, email address and phone number. This information is used solely to respond to your message. Full details about how your information is handled are set out in the Privacy Policy.

5. Coaching Disclaimer

Coaching is not a substitute for medical advice, diagnosis or treatment. I do not provide medical services, prescribe, or diagnose. Always consult a GP or qualified healthcare provider regarding any medical concerns. (Your separate Health Disclaimer sits alongside this.)

6. Bookings, Payments & Cancellations

All bookings, payments, cancellations and rescheduling are managed through the secure client platform. The policies shown at the time of booking form part of your agreement when purchasing a service.

7. Intellectual Property

All original content on this website—including text, branding, resources and programme materials—is owned by me unless otherwise stated. Some images are used under licence from stock image providers and may not be reproduced. No content may be copied, reproduced or distributed without written permission.

8. Limitation of Liability

I am not liable for any loss, damage or injury arising from your use of this website or participation in coaching services. You are responsible for your own health decisions and actions.

9. External Links

This website may contain links to third‑party websites. I am not responsible for the content, accuracy or privacy practices of external sites.

10. Changes to These Terms

These Terms & Conditions may be updated occasionally. The most recent version will always be available on this page.

11. Contact

For questions about these Terms & Conditions, please contact: katherine@sosalata.co.uk